Linux System Administrator Support
Managing a server and keeping it updated and well configured is not a simple task if you do not know the technical fundamentals of an operating system. The proposed service offers the ability to have a system administrator technician manage your company server.
This service is dedicated to all companies that prefer to invest in Outsourcing services to handle the management of their server.
Descrizione
Analyzing a network and the server to be managed, installing an operating system, configuring services (software), protecting the services to be exposed to the public, and managing data backups are the standard operations of system administrators that make it possible to offer reliable web services to their customers.
This technical support package offers a true System Administrator technician who will manage a Dedicated, Semi-Dedicated, or Cloud server owned by the customer. Additional technician hours can be requested if the work to be done and/or the allotted hours are not sufficient to complete the maintenance work.
The legal responsibility for managing the server remains with the customer, who must in any case have a summary sheet of the changes requested of the technician to be made to the system.
Common operations carried out by the technician:
- Backup Check
- Checking high-priority updates and releases
- Service Installation and Configuration
- Check of active services
- Software updates
- Consulting via helpdesk
- Transfers of web projects
- Reconfiguration of Databases and Connections
- Server security check
- Data access testing
The service is offered on weekdays and not on public holidays. A service carried out on the weekend has an additional cost of 50 euros + VAT. 24/7 services with the same number of hours (24 hours) have a cost of 600 euros + VAT/month. If you would like this service, contact the sales department via the contact form, via helpdesk, via chat, or via email. One of our consultants will get back to you.
A refund request is denied when:
- the customer has requested something that cannot be completed for any technical reason, and the consulting has already been carried out.
- The customer has requested an incorrect operation, not agreed upon with the technician.
- The customer has not provided the means to operate or refuses to provide them, preventing the technician from working.
- The service / consulting has already been performed by the technical department.
In all other cases, the customer is entitled to a refund for the service not performed.
Maggiori informazioni
| Tipologia dell'Assistenza | Sistemista Certificato Cisco |
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